On-Site Support (Call-Outs)
When virtual help isn’t enough, Rent A Technician dispatches qualified IT experts straight to your door. Our on-site support covers complex issues, physical installations, and tasks that require hands-on attention. Whether it’s one computer or an entire network setup, we’re ready.
More on On-Site Support (Call-Outs)
We cover the greater areas of Durban, Johannesburg, and Cape Town, and travel within 10km of our technician’s base is included in the standard call-out rate. Beyond that, travel fees apply — but you get a technician who arrives prepared, with the tools and expertise to resolve your problem efficiently.
Call-out services are perfect for:
- Full system installations or migrations
- Structured cabling and networking
- Fixing intermittent hardware faults
- New office setups or expansions
- Emergency IT recovery situations
Not Sure What You Need?
We understand that choosing the right service can be tricky, especially if you’re not sure what the issue is. If you’re unsure which service you need, book a consultation with one of our technicians. We’ll assess your situation and recommend the best solution for your needs, often resolving the issue during the same session.