Advance help from a Professional Technician — without Leaving Your Desk (Zoom | MS Teams | WhatsApp)

60-minute remote tech support session connects you with an advance technician who can consult and if needs be securely access your computer / device and help resolve the vast majority of more advance issues.

Once the order is placed we will be in contact within 4 working hours via email to schedule and provide appointment date options. Ideal / example support for:

🛠️ Advanced Troubleshooting & Repair

• Deep malware removal: remove stubborn viruses, spyware, adware missed by basic scans
• OS corruption repair: fix registry errors, boot faults, BSOD/root-cause recovery
• Data migration: transfer user profiles, emails, documents to a new PC
• Backup system configuration: set up automated local or cloud backups (e.g., Acronis, Time Machine)

🌐 Advanced Networking & Security

• Router & Wi‑Fi optimization: configure advanced settings, port forwarding, guest networks
• Network storage (NAS) setup: connect and configure NAS for shared storage and backups
• Advanced VPN & remote access: configure secure RDP, VPN tunnels, and remote-access solutions

📊 IT Consultation & Audits

• System health audits: analyze hardware logs and recommend component upgrades
• Security assessments: review firewall rules, AV deployment, and password policies
• Software licensing advice: recommend appropriate software tiers and licensing strategies

If more time is needed, it can be purchased while in the Session. No refunds for cancellations or missed appointments.